Date: 04/07/2019   Course Title:  Challenging Behavior

Care-fullytrained, Euxton, Chorley, Lancashire, pr7 6tb, North west


Mandatory training course to support care staff in understanding, working with and managing challenging behaviour in various different care contexts.


Working in Health & Social Care means working with people who have complex and diverse needs, yet who may be limited in their ability to interact and express needs and emotions. Taking the candidate from the ‘grass roots’ of types of behaviour, Care-FULLY TRAINED’s Challenging Behaviour Course guides the candidate from basic definitions through to applied techniques within the various contexts Support Staff will find themselves facing daily.

Providing thorough explanations and encouraging open and honest interaction, this course will challenge the candidate to understand not only the individual, but also themselves, as this can be a catalyst which may influence, or even in some instances help cause challenging behaviour.

Course Contents
What Is Challenging Behaviour
What IS A Setting Event
What Is A Trigger
What Is A Flashpoint
Different Stages Of Behaviour
Common Challenging Behaviours
Staff Behaviours Which Can Cause Problems
De-Escalation Techniques
Diversion/Redirection/Distraction Techniques
Active Listening
Responding to Anger
Eating & Drinking Problems
Eating & Drinking Interventions
Repetitive Questioning
Excessive Walking
Environmental Considerations
Recording Challenging Behaviour
ABC Charts
Behaviour Support Planning

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