Report Writing & Communication Training
If there is one course which could positively transform a care service in one move, this could be it..! Report writing and communication seeks to challenge staff in the many written and verbal interactions they partake in throughout the day. Looking at communication in all its facets, this course explains the importance and effectiveness of good written and verbal communication.
Care-FULLY TRAINED’s Report Writing & Communication course is aimed at exploring and challenging within the indispensable area of communication, be it formal written report writing to informal conversations with individuals over a cup of tea!
More than ever staff in the care sector are required to be open, transparent and articulate in their written and non –written communication with individuals, colleagues and other agencies within partnership working.
The recent Care Quality Commission Regulation 20: Duty Of Candour places increased accountability and duties on care providers to be frank, honest and accurate in their communications both internally and externally, especially in respect of their communications with outside agencies and individuals. The Report Writing & Communication course speaks directly into these requirements and sets to achieve an increased accountability, awareness and commitment from the candidate in their professional communicative interactions.
Data Protection Act 1998
Human Rights Act 1998
Freedom Of Information Act 2000
The Caldicott Principles 1997
The Computer Misuse Act 1990
The Data Protection Order 2000
Forms Of Communication
British Sign Language
Picture Communication Exchange System
Augmentative & Alternative Communication
Barriers To Effective Communication
Importance Of Record Keeping
Guidance On Handling Information
Records & Reports
Actions To Take When There Are Concerns
The Purpose Of Record Keeping
Good Practice In Record Keeping
Importance Of Record Currency, Accuracy & Legability
Agreed Ways Of Working
Signing Of Records & Reports
Summary Report Writing
Storage, Access, Security & Confidentiality
Investigation / Review Reports, Template & Guidance