The Role Of The Health & Social Care Worker Training
Outline
An ‘ab initio’ course designed to layout and explain to the candidate their role in all its various aspects and responsibilities
Description
The bedrock of any position is knowing what your role is; its responsibilities, accountabilities and limitations. Care-FULLY TRAINED’s The Role Of The Health & Social Care Worker course begins with defining the differences between professional and personal interactions, and progresses on into explaining the importance of ‘agreed ways of working’, organisational policies and procedures, partnership working and resolving conflicts.
This course will guide the candidate through a number of areas of responsibility in working in health and social care, and at times, require them to look introspectively at themselves as a person with personalities, feelings and attitudes and how these can impact upon care services.
Course Contents
Relationships – Professional & Personal
Organisational Aims & Values
Understanding Your Role
Policies & Procedures
Agreed Ways Of Working
Principles Of Effective Team Work
Service User Relationships
Support Worker Responsibilities – Professional Relationships
Partnership Working With Other Professionals
Being Organised, Reliable & Dependable
Conflict Resolution
Accessing Support, Advice & Information